Can I see my artwork before it gets printed?
✅ Yes! We send a free preview via email before printing. You can request unlimited edits until you're fully satisfied. We only print after your approval. Once approved and delivered in good condition, we do not offer returns or exchanges.
Can I include more than one pet in one portrait?
✅ Yes, absolutely. Just make sure all pets are in the same photo, which our artists will use as the base for your custom artwork.
What if I don't like the artwork?
✅ No worries — you can request as many edits as you need. We only print once you give your final approval.
Is my pet photo good enough?
✅ We manually review every photo. If the quality isn’t good enough, we’ll reach out and request a better one. Best results come from clear photos taken in natural light, at your pet’s eye level, and without filters.
Do you draw all kinds of pets?
✅ Yes! We create portraits of dogs, cats, rabbits, horses, and more. All animals are welcome.
What does your satisfaction guarantee include?
✅ We offer unlimited edits to your preview before printing. Once printed and delivered without damage, we don’t offer refunds or replacements.
Do you offer worldwide shipping?
✅ Yes! We ship worldwide with tracking. We’re a team of experienced artists new to e-commerce, and we truly appreciate your support.